OptiMax Partners Inc.
Privacy Policy
Effective Date: January 1, 2026 · Applies to US and Canadian users
Table of Contents
1. Overview
OptiMax Partners Inc. (“OptiMax”, “we”, “us”, or “our”) operates the OptiMaxWork AI platform and the optimax-partners.com website. We are committed to protecting your personal information and your right to privacy in accordance with applicable laws in the United States and Canada.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read it carefully. If you disagree with any part of this policy, please discontinue use of our services.
2. Applicable Laws
Canada — We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), the Canadian Anti-Spam Legislation (CASL), and applicable provincial privacy legislation including the Personal Information Protection Act (PIPA) in Alberta and British Columbia, and Law 25 in Québec.
United States — Where applicable, we comply with the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA), the CAN-SPAM Act, and other applicable US federal and state privacy laws. California residents have additional rights described in Section 10 below.
3. Information We Collect
Information You Provide Directly
- ·Contact details (name, email address, phone number) when you submit a consultation request or contact form
- ·Employment-related questions and situational details you submit through the OptiMaxWork AI tool
- ·Payment information processed securely through our third-party payment processor (we do not store full card details)
- ·Communications and correspondence you send to us
Information Collected Automatically
- ·Log data including IP address, browser type, operating system, referring URLs, and pages visited
- ·Cookies and similar tracking technologies (see Section 7)
- ·Device identifiers and usage analytics
4. How We Use Your Information
- ·To provide, operate, and improve the OptiMaxWork AI platform and HR consulting services
- ·To respond to your inquiries and deliver consultation services
- ·To send transactional communications (confirmations, receipts, service updates)
- ·To send marketing communications where you have provided consent, or where permitted by applicable law
- ·To comply with legal obligations under Canadian and US law
- ·To detect, prevent, and address fraud, security, or technical issues
- ·To analyze usage trends and improve user experience
5. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- ·Service providers who assist in operating our platform (e.g., cloud hosting, email delivery, analytics) — bound by confidentiality obligations
- ·Professional advisors such as lawyers, accountants, and auditors under strict confidentiality obligations
- ·Law enforcement or regulatory authorities where required by applicable law or court order
- ·A successor entity in the event of a merger, acquisition, or sale of business assets, with prior notice to you
6. Data Retention
We retain personal information only as long as necessary to fulfil the purposes for which it was collected, to provide our services, and to comply with our legal obligations. AI query data submitted through the OptiMaxWork AI tool is retained for service quality and improvement purposes and is not linked to identifiable individuals unless you have created an account.
You may request deletion of your personal data at any time by contacting us at privacy@optimax-partners.com.
8. Security
We implement industry-standard technical and organizational safeguards — including TLS encryption in transit, access controls, and regular security assessments — to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
9. Your Rights — Canada (PIPEDA / Provincial Laws)
If you are located in Canada, you have the following rights with respect to your personal information:
- ·Right to access — request a copy of the personal information we hold about you
- ·Right to correction — request correction of inaccurate or incomplete information
- ·Right to withdrawal of consent — withdraw consent to collection, use, or disclosure at any time (subject to legal or contractual restrictions)
- ·Right to file a complaint — with the Office of the Privacy Commissioner of Canada (OPC) at www.priv.gc.ca, or with your applicable provincial privacy commissioner
10. Your Rights — United States (CCPA / CPRA — California Residents)
If you are a California resident, the CCPA/CPRA grants you the following rights:
- ·Right to Know — request disclosure of the categories and specific pieces of personal information we have collected about you
- ·Right to Delete — request deletion of personal information we hold, subject to certain exceptions
- ·Right to Correct — request correction of inaccurate personal information
- ·Right to Opt-Out of Sale or Sharing — we do not sell or share your personal information for cross-context behavioral advertising
- ·Right to Non-Discrimination — we will not discriminate against you for exercising any of these rights
To submit a verifiable consumer request, please contact us at privacy@optimax-partners.com. We will respond within 45 days as required by law.
11. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will promptly delete it.
12. Cross-Border Data Transfers
OptiMax Partners Inc. is based in Canada. If you access our services from the United States, your information may be transferred to and processed in Canada. Canada's federal privacy law (PIPEDA) provides a level of protection recognized as adequate for international transfers. We ensure appropriate safeguards are in place for any cross-border transfers of personal data.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page with a revised effective date. We encourage you to review this policy periodically.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Privacy Officer:
OptiMax Partners Inc.
Privacy Officer
privacy@optimax-partners.com7215 Meo Blvd, LaSalle, ON N9H 0E5, Canada